Privacy Policy

Effective Date:5-1-2025
Southern Outer Banks Chemicals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website.
By accessing or using our site, you consent to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information you voluntarily provide, including:

• Name

• Email address

• Shipping and billing addresses

• Payment information (processed securely via third-party payment processors)

• Phone number

We also automatically collect non-personal information:

• Browser type and version

• IP address

• Referring website

• Pages visited and time spent on our site

2. How We Use Your Information
We use your information to:

• Process and fulfill orders

• Respond to customer inquiries

• Improve our website and customer service

• Send order confirmations and shipping updates

• Communicate promotions (only with your consent)

3. How We Share Your Information
We do not sell or rent your personal information. We may share limited data with:

• Service providers (e.g., payment processors, shipping carriers)

• Legal authorities if required by law

• Website analytics tools (e.g., Google Analytics)

All third parties are required to maintain confidentiality and security of your information.
4. Cookies and Tracking Technologies
We use cookies to:

• Store your shopping cart

• Analyze website traffic

• Improve user experience

You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement industry-standard measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Third-Party Links
Our site may include links to third-party websites. We are not responsible for the content or privacy practices of those sites.
7. Your Rights and Choices
You may:

• Request access to your personal data

• Ask us to correct or delete your information

• Opt out of marketing emails at any time

To do so, contact us at [your email address].
8. Children’s Privacy
Our site is not intended for users under the age of 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, contact us.